Privacy Policy

Valid from: 11 May 2026

1. Data controller

VinoLibano GmbH, Rüschlikon, Switzerland, is the data controller responsible for the processing of personal data on vinolibano.ch.

Contact: info@vinolibano.ch

2. Scope

This privacy policy explains how we collect, use, share and protect personal data when you visit our website, place an order, take part in a tasting or interact with us in any other way. It applies in addition to the Swiss Federal Act on Data Protection (FADP, in force since 1 September 2023) and, where applicable, the EU General Data Protection Regulation (GDPR).

3. Personal data we collect

We may process the following categories of personal data:

Personal and contact details: name, billing and delivery address, email address, telephone number.

Order details: products purchased, price, payment confirmation, delivery details.

Communication data: messages you send to us, newsletter preferences.

Technical data: IP address, browser type, device, language, pages visited.

Event details: Tasting bookings, dietary requirements, attendance.

4. Purposes and legal basis

We process personal data in order to:

to fulfil your orders and supply wine and related services (contract);

organising tastings, gifts and trips (contract);

To respond to enquiries and provide customer support (legitimate interest / contract);

to send you newsletters, provided you have subscribed to them (consent);

to comply with legal obligations such as accounting, taxation and age verification (legal obligation);

to improve our website and prevent misuse (legitimate interest).

5. Age restriction

Our products contain alcohol. We only sell to people who have reached the legal drinking age in their country of residence (18 years in Switzerland). By placing your order, you confirm that you meet this requirement.

6. Cookies and analytics

Our website uses cookies that are strictly necessary for its operation. With your consent, we may use analytics cookies to understand how the website is used. You can withdraw your consent at any time via your browser settings. When using analytics tools based in the US (e.g. Google Analytics), we ensure that appropriate safeguards (in particular EU Standard Contractual Clauses) are in place to comply with the Data Protection Act and, where applicable, the GDPR.

7. Disclosure of data

We only disclose personal data to:

Logistics and delivery partners who deliver your order;

Payment service providers who process your payment;

IT and hosting providers acting on our behalf;

Public authorities, where required by law.

Some providers may be based outside Switzerland or the EU. In such cases, we ensure that appropriate safeguards are in place (e.g. EU Standard Contractual Clauses).

8. Storage

We retain personal data only for as long as is necessary for the purposes described and to comply with statutory retention requirements (in particular, ten years for accounting records under Swiss law).

9. Your rights

Subject to applicable law, you have the right to access, rectify, erase or restrict the processing of your personal data, the right to object to the processing, and the right to data portability. You may also withdraw your consent at any time. To exercise your rights, please contact info@vinolibano.ch.

You have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or, where applicable, with the data protection authority in your EU Member State.

10. Safety

We implement appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

11. Amendments

We may update this privacy policy from time to time. The latest version is always available at vinolibano.ch.

Last updated: 11 May 2026